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Frequently Asked Questions

Subjects


Situation to be reported

  • How to report a marine distress or emergency situation ?

In Quebec Region, please contact the Quebec Marine Rescue Sub Centre (MRSC).

Free access number in Quebec Region : 1 800 463-4393

or in Quebec City : 1 418 648-3599

Moreover, mariners can report a marine distress or emergency situation by VHF radio channel 16 to any Marine Communication and Traffic Center or cellular * 16.
For more information on Marine Communications and Traffic Services (MCTS) follow this link.

  • How to report an oil spill or any other source of pollution ?

All marine pollution in Quebec Region must be reported to

Alert and Warning Network in service 24 hours per day at
1 800 363-4735.

Moreover, mariners can report marine pollution incidents by VHF radio to any Marine Communication and Traffic Services Centre.

  • How to report a deficient navigational aid ?

Advise immediately the Alert and Warning Network in service 24 hours per day at 1 800 363-4735 or, mariners can report by VHF radio to any Marine Communication and Traffic Services Centre.


Cartographic Representation

  • How to receive an access code for the Marinfo Cartographic Representation ?

The Marinfo site is intended for all CCG clientele. The Cartographic module is reserved for a specific clientele. The maps available in the Cartographic Representation are used under restricted licences. The access privileges are presently provided by user category.

If you experiment difficulties with your present access codes or if you want to request an access code, here is what you must do:

    1. Clic the Contact us link
    2. Please identify your trade and your coordinates.

Expect a 48 hours delay during normal business days.

To access the Cartographic Representation :

  1. Click the Cartography link
  2. To access the Cartographic Representation, you are requested to:
  3. Accept the utilisation licence agreement.
  4. Enter your user identification and password.
    These parameters must be entered in small letters.
  5. Click the Open Cartographic Representation button.
  • How can I report a problem in the Marinfo site or in the Cartographic Representation?

To request any information or to report problems in Marinfo, please use the Contact us link.

Expect a 12 hours delay during normal business hours.


Programs transfered to Transport Canada (Office of Boating Safety, and Navigable Waterways Protection Program).

  • Where can I find information concerning the Receiver of Wrecks and the Navigable Waterways Protection Program?

All information concerning the Receiver of Wrecks and approval request for construction in or close to the navigable waterways are now available on Transport Canada Internet site at the following address: Navigable Waterways Protection Program.

  • Where can I find information concerning the Office of Boating Safety, boating safety publications, the approved courses directory, information concerning the boat operator competency licence?

All information concerning the boating safety in regards to small craft operators is now available on Transport Canada Internet site at the following address: Toute information sur la sécurité nautique en regard aux plaisanciers est maintenant disponible sur le site de Transports Canada à l'adresse suivante: Office of Boating Safety.


Inshore Rescue Boat Program

  • I am a college student whose study session ends in late May. One of the IRB program requirements is participation in a training period in mid-May. Would I nonetheless be eligible?

Yes. You would still be eligible for the program. Once selected (if such is the case), you may ask your educational institution to grant you special permission to write your exams earlier or later than scheduled so that you could be available for the training period.

  • The IRBP work season ends on Labour Day. However, my studies resume around mid-August. Does this mean that I'm penalized for not being available all the way up to the end of the season?

No. You would not be penalized. Students are to provide us with the date they resume their studies in the fall and then will be released from the program on the agreed date. We will fill their positions on the work teams with other students already working under the program.

  • When registering for the IRB program, may I apply for a job even if I don't have all the certificates corresponding to the required criteria?

We prefer that you telephone us so that we may determine the elements that are lacking in your file and together agree on how you may complete the training required so as to not be penalized.

  • I am 17 years old and would like to apply for the IRB program. Am I eligible?

Provided that you satisfy the selection criteria of the Public Service Commission and of the Canadian Coast Guard, you may apply for a job prior to the closing date.

  • The past few years, I have worked for the IRB program in another region. If I were to apply to a different region, would I be required to go through the appraisal process again?

Since the employment agreement is valid for one season only, you would need to re-register the following season and meet the criteria of the region to which you are submitting your application.

  • I live a number of hours away from the rescue stations. Do you provide students with accommodation?

The rescue stations in the Québec Region are not equipped with student accommodation facilities. Once the training period begins, the students working at the same rescue station generally make arrangements to meet their lodging requirements in a given region or exchange information for low-priced lodging.

  • I notice that the deadline for applying for a job under the IRB program has passed. May I submit my application, regardless?

Once the application deadline has passed, the Public Service Commission does not provide the Canadian Coast Guard with any other candidacies for the job in question.

  • If my application is not retained, may I nevertheless register for the CCG training period and pay the participation costs?

Students whose applications are retained and who are enrolled in training period do not pay to participate in it. No additional students are admitted, whether as auditors or as participants.

Séparation
Web Site Update : 2006-07-10 Top of page Important Notices